etouches Management

Leonora Valvo knows how to make things happen. As a life-long entrepreneur, she has launched four successful companies in the travel and conference industries.

The concept and launch of Options, a highly-targeted and successful niche consulting business, provided corporate clients with “innovative, best practice” solutions for post-industry deregulation travel management including corporate consolidation, cost efficiencies and in-house operations and logistics.

She designed and created the Global Network, a strategic network of worldwide travel company partners. It provided the business travel community a wide range of innovative business “first time” programs, such as world-wide fare search, global traveler support and seamless, 24/7 traveler information access.

She engineered a strategic partnership with $750,000 (sales) leisure travel company and established their corporate travel division. She grew this company’s revenues to $10 million, which provided the springboard for the launch of today’s etouches.

As CEO of etouches, she has grown the business exponentially on a global level. In response to the dramatic consequences of the post 9/11 slumps in the events business, she reengineered her company, refocused her target markets and succeeded in transforming the company into a position of industry leader.

In 2005, recognizing the need for a comprehensive, web-based meeting and event solution and finding available tools expensive and lacking flexibility and vision, she began development of etouches®. Initially focused on event registration and housing management, etouches® has evolved into a fully integrated, enterprise solution which addresses all aspects of the event lifecycle while providing global visibility of the organization's event and meeting portolio. An award winner at EIBTM, eTouches has emerged as a leader in the strategic meetings management software space with customers including Volkswagen Audi, Diversified Business Communications, the Financial Times, Thomson Reuters, Google and travel industry analysts PhoCusWright.

In 2007, a fully subsidized office was established in the EMEA region.

As EVP of Business Development, John oversees global business development, alliances, partnerships and sales. John’s 20 year history of growing ISV’s will be instrumental in the continued global expansion of etouches. John started his career as one of the original members of TCG, which did a very successful IPO and was later sold to AT&T. Prior to joining etouches, John was Vice President of Global Business Development at VPI Systems where he developed a global partner network including such Fortune 100 companies as SAP, HP, IBM, Accenture, Telcordia and Logica CMG.

Tim, a graduate of Oxford University, developed web-based applications for a range of corporate clients including General Motors and BP before joining etouches. In 2005, he created the etouches suite of technology tools, and he has since continued to lead its development. His intimate knowledge of the software, coupled with a keen awareness of the events industry, allows him to tailor technology solutions to meet business objectives.

His spare time is largely devoted to football (soccer) - including playing in a 5 a side league, developing a well used online prediction league and following the fortunes of Tottenham Hotspur football club.

Neil, a Bristol University graduate, is a results-orientated IT professional with 12 years of diverse experience in consultative, development, managerial and support roles at all levels. Nine of these years have been in the events industry, working on projects for clients including Gartner, HP, Microsoft, Oracle, SAP and SWIFT giving him a unique business and technical knowledge and a track record of delivering results to improve and enhance business performance in a rapidly evolving marketplace.

Allison has been with etouches for over 9 years and has been instrumental in handling the management responsibilities in the multi-faceted area of event registration and housing. In her new role as Director, Operations, Allison brings her exceptional customer service skills and unique problem solving to orchestrate and lead the internal team of program managers, to include registration and housing as well as meeting planners.

Julian entered the IT services industry in 1992 after graduating from college in the UK. He began his tenure in the industry by working for one of Europe’s largest value added resellers implementing large scale projects both in the UK and for large multinational clients. In 1998, Julian joined Gartner Group Europe and managed technical projects for EMEA as well as many global projects. Relocating to the US within Gartner in 2000, Julian headed up the Client Care team for many sites, implementing best practices and standards for support. More recently Julian has worked within the events industry building two events that have become industry leaders in their markets; he did this with the help of etouches. Having been a client for two years prior to joining the company, Julian brings first hand end user knowledge and an understanding of the events industry to the etouches Implementation and Support Team.