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Client Testimonials


SWA testimonial from Simon Waddell

I've been working with etouches during our partnership with FRESH Conference. The whole experience over the past three year has been great. etouches allows me to create very powerful delegate management experiences. I don't often need help, but when I do and I need it fast, etouches delivers. The software is flexible and intuitive and the online support & help just great. Powerful and flexible, it is easy to use out of the box for simpler meetings, while its rich set of features is capable of supporting the most complex of meetings - and much more. And, as a bonus, if you have a problem that isn't covered by their extensive knowledge-base, the etouches support team is helpful and responsive - round the clock. This isn't a toy, it will reward the curious, the demanding and those ready to explore its full potential to enhance their meeting design.

HighRoad Solution testimonial from Liz Mackenzie

etouches has been so wonderful for my first event! Since the software was created by event planners, it is very very user friendly and has helped create a great website to register for our event! I am not a super tech person, but I have found the site easy to navigate in order to create appealing and effective event and registration pages! Overall my experience with etouches has been wonderful!

testimonial from Julia Deere

etouches is a large global company with the feel of a small company. Every time I use customer support, either on the phone or via chat box, I always have a fantastic response and very friendly, happy to help & efficient staff. With etouches I'm able to having a tidy useful record of all delegates who attended the meeting, including detailed reports, which are very useful for planning. I also love that I'm now able to create websites without being a designer or a technical person.

Dell testimonial from Liz Lathan

We are now confident in the customer experience. We have templates in the system and we have amazing support from etouches whenever we run into an issue--it was simply beyond our expectations how quickly they respond.

Connecticut Technology Council testimonial from Paige Rasid

We use etouches to provide not just an easy registration process, but to offer our registrants additional, easily updated information about the event thanks to eHome. With one touch, we collected all the information needed for the entire program. Communicating with attendees is easy because etouches email system is so rich – it allows us to customize messaging for speakers, staff, award recipients and general attendees.

ASMI-Road Guardians testimonial from Chris Hawver

No license fees, fabulous support, intuitive, integrated, full reporting and business intelligence, integrates with our CRM and marketing automation software, has the modules for entire event lifecycle, multi-language and currency. Best part it is available to our team regardless of time or location. Supports our collaboration and dramatically improved our productivity. We have used 3 different vendors, this is the best.

BI Worldwide testimonial from Judy Vegvari

The look and feel is fully customizable which allows us to use client branding

Hurricane Event Group testimonial from Alana Emblen

etouches is great for registration websites – such as conferences or study tours. It easily captures delegates required data for bookings and is able to export accordingly to your preferences.

Congrex Holland testimonial from Sanna Valttila

We have been working with etouches for a few months now and are very satisfied with both the system and the service. We love the state of the art system and the flexibility it offers us in dealing with the wishes of our diverse client base. What we most love about the system is that the set-up is so flexible, yet very easy to use. The flexible set-up enables us to customize the forms of each client's needs, even if the form has several filters. We also love the extensive reporting possibilities. The extensive reporting options make our work more efficient as we and our clients always get the correct information from the system within a few seconds.

BI Worldwide testimonial from Judy Vegvari

The various modules allow us total flexibility to meet our different client needs.

Dell testimonial from Liz Lathan

We couldn't believe how well and how easy we were able to capture global information and look at specific category spends. Our automated reporting has been a huge plus – we can automatically email spreadsheets to whoever needs it. We determine the content and we determine the frequency. This has been a great help in our decision making.

SheKnows Media testimonial from Lori Luna

We were looking for a simple, robust, and affordable solution for our registration needs - etouches met all our criteria and more!

Northstar Travel Media testimonial from Angela Cox

I like etouches' registration system, but I love their customer service. They are extremely supportive.

Meeting Support Institute testimonial from Mireia Iglesias

We have been using etouches platform for the last 3 years for our FRESH Conference. The user friendly platform allows you to "taste and play" in many different ways, without having a big software/technology knowledge.

MPI Greater NY Chapter testimonial from Kathie Stapleton

We have been using etouches for our event management for several years and have found it to be an excellent product. Initially, we used it for registration, email confirmations and post-event evaluation surveys. We are now expanding into the emarketing module. Equally as important as the software itself is the customer service team which is simply spectacular! Any time we have encountered a challenge, their response has been quick to resolve the problem. We are very happy with etouches!

testimonial from Administrator in International Affairs

etouches is the best event management software I've used. Great for pulling useful reports on hotels, transportation, and more. This helps us manage our time and human resources better. Having solid software on our side helps us focus on more important matters when the heat is on in the days immediately preceding events. For straightforward events, highly recommended. For other functions, carefully explore what etouches has to offer. They have a lot of great extra modules that can help with all types of things, just be sure it meets your particular needs.

Meetingmax testimonial from Kelly Mackay

etouches is a wonderful platform. I have nothing but love for the product, the support and the people at etouches. I used the software for our recent user conference, the Unconvention, and was impressed with the vast array of features provided in the application; from flight details, to tiered booking rates, to the mobile app there was always a solution for any idea that I had. The team has been, and continues to be, a great support resource.

testimonial from Registration Manager

Great tutorials! I like that the support team is always there for any concerns or questions I have. I never have to hold for long periods of time and they consistently solve issues I run into. I also enjoy learning new ways to use etouches through the tutorials they offer. The site is user friendly and self-explanatory. The etouches staff are friendly, well-educated on their site, and are happy to help with any concerns. They also try to make the site more user friendly when we have suggestions. I always feel that they take suggestions and really strive to improve them. I am not the business owner, but as a registration manager in training, we are trying to use sites that are user friendly to clients and can provide all the necessities required to running an event.

InsideSales.com testimonial from Valeri Tate

etouches was a great solution for our user event in March. We wanted a user-friendly, uncomplicated system that enabled us to easily set-up events as well as provide simple navigation for our users. etouches did bot.

National Soccer Coaches Association testimonial from Geoff VanDeusen

Everything we needed to manage for our convention is now online and accessible for all staff involved. Since integrating etouches into all of our events, we have advanced our association. With the ease of etouches, the National Soccer Coaches Association of America has been able to immensely improve the attendee experience by simplifying the registration process, expediting on-site registration process, and much more.

Everyone Reading testimonial from Lavinia Mancuso

When I started at Everyone Reading last year, I had an annual conference to plan and run, and all my predecessors were long gone. They didn't leave much in the way of a paper or any other trail, and I am not particularly astute with technology. Donna held my hand to set up the registration process, the registration website, the creation of email blasts, badges, etc., etc., etc. Throughout, she was patient and cheerful and really helpful with good, practical ideas. The truth is we did a much better job creating a whole new, online registration process. I was able to throw out the thousands of envelopes that had been purchased for mailings. Everyone complimented me! on the smoothness of both the registration and overall tone of the conference, even though we had almost doubled the number of participants. This year, thanks to Donna, I am totally confident that we will have a great conference. Working with Donna on the logistics has allowed me to focus on getting great speakers and exhibitors. She has also helped me through a number of additional workshops during the year. People think I am relaxed and efficient. Ha! Ha! Thank you Donna and etouches!

Liz King Events testimonial from Liz King

etouches is an incredible powerful tool - perfect for collecting registrations, setting appointments, collecting excerpts for presentations and much, much more. We love the ability to integrate many parts of the planning process into one platform so we aren't learning and customizing several different platforms for our needs.

SheKnows Media testimonial from Lori Luna

etouches lives is the definition of 24/7 support - even on a Sunday night!

testimonial from Jill S.

System is quite powerful and allows me to do most of the things I want to do. While quite a lot of it is intuitive if I run into problems your tech support is excellent - always helpful and pleasant. Tech support is also very helpful at helping to brainstorm ways to accommodate unusual client needs. Love that you can convert an abandoned registration. I also like that you can tell what was modified in a record after the fact. Clients often come to us with a variety of registration needs that present unique issues whether it's complicated conditional logic, reporting or layouts. One example of a creative way to address needs not always covered by other online registration systems is to be able to establish some unique rules (group registration for example) that apply to specific registration categories as opposed to being all or nothing. A really solid system that can fulfill a wide variety of client needs and comes with excellent tech support for those more unusual requests.

ExecutiveEvents testimonial from Deb Bartlett

etouches integrative floor plan as worked great for several of our events! It's user friendly and priced better than the competition. It also ties in with the online registration process which is another big plus! The online floor plan saves us time and money, and makes it easier for the customer to make decisions.

Management Excellence, Inc testimonial from Fran Rickenbach

etouches handles complex registrations elegantly! We have clients with very complicated event structures - one has more than 300 separate events from which a registrant can choose for a 5 day program. With its ability to not allow people to register for two events at the same time, eTouches has greatly decreased the need for staff intervention in the initial registration process while ensuring that classes accept no more than the maximum established by the teacher. The integration of its different modules eliminates duplicate keystroking and increases accuracy. The transition from eSelect to eReg is seamless, and the creation of a mobile app in eMobile is so easy it literally takes less than 30 minutes. The customer support at etouches is amazingly helpful. As an AMC, I need one registration system that can be adapted and customized to a wide range of registration and event needs. The seamless integration of the different modules increases accuracy and decreases the staff time involved. We look more professional to our clients, and can often say, "Yes, we can do that!" when a program committee asks for something new. Take a careful look - I have encountered almost no issues that they cannot provide a solution - and an elegant one.

National Notary Association testimonial from Craig Tew

The registration process was the BEST we have ever had with our company and it was due largely to the ease of etouches. Our company loves the data we are able to pull from it as well. We had about 10 people sign up for next year's conference already, which is a first for us!

John G. Shedd Aquarium testimonial from William Van Bonn

Intuitive, very flexible. Adaptable to needs. Very satisfied with this product.

testimonial from Administrator

We like best the customer service, easy to use platform, and great features. One system for a whole company helps, no need to train and learn different systems.

testimonial from Administrator

I love how everything is very customizable, yet simple to set-up. Customer Support is also fantastic. They are very knowledgeable, helpful, and friendly. Every event is so different and requires different features. etouches is the only system I have worked with thus far that fits the vast majority of the needs for my different clients.

GLOBALFOUNDRIES testimonial from Jerome Fohet

etouches clearly understood my needs and requirements during our first introduction call. In less than 30 minutes I realized etouches would be the event management tool I needed.

testimonial from Administrator

My company just switched over to using etouches from another event registration website. So far we have only had positive feedback from our clients. The eReg and eHome portals are very self-explanatory and produces a clean user-friendly event registration page. One of our favorite parts about the program is how much you can customize each registration page based on the potential registrants' registration type. eMarketing is also a great tool of theirs. We are able to schedule customized email blasts, including a link to complete an eSurvey. We really enjoy how convenient etouches is and to have all information for each event linked together and housed on one website. If you are having any trouble with building your website their support team does a great job explaining the solution with step-by-step instructions over the phone or via email. They also have a great online support tool to find quick solutions to common problems. We really enjoy how convenient etouches is and to have all information for each event linked together and housed on one website. Also, their pricing structure works well with our budgets. We used the get a lot of complaints from our clients about how our previous registration website would have many glitches during the registration process. This has been completely resolved since switching to etouches. The websites are extremely easy to create and customize on the back-end and registrants do not seem to have any issues when registering.

MPI France Suisse testimonial from Julien Carlier

I have been using event software for now more than 15 years and I use etouches every day for: - managing members communication with easy emails / template / dynamic content - managing new event (with templates) and with regards to members' quality - creating cross event reports about demographic, evolution and financial perspective A nice use is also to let your attendees to event update themselves your global CRM database. The only con I see would be sometimes the complexity for some very advanced functions but then the support is there and having live support by chat is really convenient.

testimonial from Administrator

I like how customized you can make it for your needs and that all the information collected from participants is in one place. We found that before we had etouches we were using a lot of different methods and platforms to collect information on our participants. etouches allows us to do all the things we want from one source.

InsideSales.com testimonial from Elizabeth Ferguson

etouches' reporting tools, customer support, and competitive pricing made them our first choice for our annual user conference.

Northstar Travel Media testimonial from Angela Cox

The majority of our events are appointment based and we use a mutual matching system, eSocial, rather than an accept-and-deny basis. The driving factor that made our events simpler was the fact that with etouches, we don't have to re-key data. We saved about 5 hours per event

Montana State University testimonial from Deborah Nash

etouches is the Event Planner's Dream Tool. Continuous improvement mindset and responsive, solutions-oriented tech support takes the worry out of time sensitive event promotion. This tool gave us the ability to handle credit card transactions securely with an interface that was built to tie into business system. Give etouches a call; they have webinars, online videos on how to use the system; very affordable and secure!

Academy of General Dentistry (AGD) testimonial from Frances Park

Working with etouches greatly improved our annual meeting. The reporting capabilities allowed our association to target market specific attendees – especially newly emerging categories we had never thought to market directly to before. For example, our local Dental Team category developed into one of our fastest growing attendee groups. By recognizing this so quickly, we were able to market add-on courses directly to that group. By far, the etouches/(C) Systems support staff was incredible. Having problem-solving individuals who tackle customized registration processes head-on made etouches an invaluable resource.

Association of Science-Technology Centers (ASTC) testimonial from Jessica (Evans) Jain

I am impressed every time I contact (C) Systems for support with our etouches events. While onsite at our annual meeting in another state, a power outage at the home office prevented us from being able to link to our iMIS membership database to process registrations. We contacted Donna Nocero directly and she quickly enabled a work around for us to process registrations in the cloud until access to iMIS was restored. Without her assistance, we would not have been able to register nearly 100 attendees. Thank you for excellent service!

Dell testimonial from Liz Lathan

etouches' background in event management was such a benefit. They always understand what we are talking about –they are a partner in our success.

GLOBALFOUNDRIES testimonial from Jerome Fohet

etouches provided me with excellent support; I never saw so much dedication to make sure all of my questions were answered in a timely manner.

ExecutiveEvents testimonial from Jill Skuba

System is quite powerful and allows me to do most of the things I want to do. While quite a lot of it is intuitive if I run into problems your tech support is excellent - always helpful and pleasant. Tech support is also very helpful at helping to brainstorm ways to accommodate unusual client needs. Love that you can convert an abandoned registration. I also like that you can tell what was modified in a record after the fact. Clients often come to us with a variety of registration needs that present unique issues whether it's complicated conditional logic, reporting or layouts. One example of a creative way to address needs not always covered by other online registration systems is to be able to establish some unique rules (group registration for example) that apply to specific registration categories as opposed to being all or nothing. A really solid system that can fulfill a wide variety of client needs and comes with excellent tech support for those more unusual requests.

KM Partners Event Solutions testimonial from Julie Gray

We have found etouches to be a very comprehensive and powerful tool for our conference bookings. Not having taken any training on this product, we managed to get started without too much trouble, despite this being far more involved than the system we had previously been using. One of the most important things to us with any system is support and we have found the team providing this to be second to none. Their knowledge and patience has been exemplary, providing not only solutions and assistance but also explanations so that we can better understand the product for future use. We would not hesitate to recommend this product.