Effective Date: March 1, 2018
1. What personal information etouches collects.
2. What personal information third parties collect through the Web site.
3. What organization collects the information.
4. How etouches uses the information.
5. With whom etouches may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information
under etouches control.
8. How users can correct any inaccuracies in the information.
The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged etouches, Inc.
EU-U.S. and Swiss-U.S Privacy Shield Framework
etouches, Inc. participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov]
etouches, Inc. is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. etouches, Inc. complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, etouches, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, etouches, Inc. commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Private Shield policy should first contact etouches, Inc. at:
13 Marshall Street
Norwalk, CONNECTICUT 06854 USA
E-mail: email@example.com Phone: 1-877-386-8248
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https: //feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint], you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
etouches, Inc. has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you.
Information Collection and Use
etouches is the sole owner of the information collected on our corporate web site, www. etouches.com. etouches collects information at several different points on our Web site. Information collected through our corporate site, such as name, address, and phone number, is only collected for purposes of engaging in a sales dialog per a prospect’s request. Information collected via the etouches application is collected on behalf of our customers for event registration or for users of the etouches administrative application.
Certain modules of the etouches application allow the communication between direct users, however no end user details are shared unless explicitly requested to be so by both parties. Users have the option to participate in this activity for the purpose of contacting by email or regular mail. A user must provide the transaction information (account transactions), user’s login information, user’s identity certificate, user’s employer, organization department user is employed, user’s job title, user’s home contact information, user’s business contact information, business/organization name, department/division of business/organization and business/organization identity certificate. It is optional for the user to provide User’s Identity Certificate, User’s Employer, Organization Department User is Employed, User’s Job Title, User’s Home Contact Information, User’s Business Contact Information, Business/Organization Name, Department/Division of Business/Organization and Business/Organization Identity Certificate.
We encourage users to provide optional information so we can provide a more personalized experience on our site. The reason we use this information is to complete the current transaction, contact by email or regular mail and understand your interests.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
Technologies such as: Cookies, beacons, tags and scripts are used by etouches, Inc. and our integration partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
Various browsers may offer their own management tools for removing HTML5 LSOs.
Information from Cookies
etouches uses Website data to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personal information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them.
Communications from the Site
When customers provide us contact information for Website (user participation is voluntary) we use the information to contact the user to deliver sales and product information that will be useful to them.
You may choose to stop receiving our newsletter or marketing/product emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org.
We may provide your personal information to companies that provide services to help us with our business activities such as payment processing or offering customer support. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
- as required by law, such as to comply with a subpoena, or similar legal process
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request,
- if etouches is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified
via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal
information, as well as any choices you may have regarding your personal information,
- to any other third party with your prior consent to do so
Personal information is not shared with any third parties.
Aggregate Information (non-personally identifiable)
Information collected for Website is not shared with any third parties.
Information Related to Data Collected through the etouches Application
etouches collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. etouches works with its Clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.
We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
We have no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the etouches’s Client (the data controller). If the Client requests us to remove the data, we will respond to their request within 30 business days.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. etouches stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at email@example.com to request that we remove this information from our database.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Features & Widgets
Links to Other Websites
etouches has physical security in our facilities to protect against the loss, misuse, or alteration of information. Our company uses secure encryption technology for all sensitive financial or health data transmitted on our site.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
Correcting, Updating, Deleting, Deactivating Personal Information
If a user’s personal information changes such as zip code, phone, email or postal address, they can change online, physical contact, and other information by logging into their account or by contacting us with any of the information in the Contact section. If a user wishes to correct/update/delete information or no longer desires our service, they can notify us of what they desire by contacting us using any of the information in the Contact section of this policy. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
13 Marshall Street
Norwalk, CONNECTICUT 06854 USA
E-mail: firstname.lastname@example.org Phone: 1-877-386-8248